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Workers’ Compensation Claims Unit Manger

  • Location: El Dorado Hills, CA
  • Sector: Insurance
  • Employment type: Permanent
  • Date posted: Jul 26, 2017
  • Closes: Aug 23, 2017

A Great Company Looking for Great People. At York we are committed to supporting our employees and their future, we offer a competitive benefit package, a healthy work environment, a supportive team and management group who is dedicated to developing and mentoring their staff, preparing career paths and resources for success.

We seek individuals who are passionate, believe in quality of work, delivering outstanding customer service and possess a willingness to learn.

We are hiring for a Workers’ Compensation Claims Unit Manger in our El Dorado Hills office.
The Unit Manager is responsible for ensuring their team delivers a high level of quality in claims and customer service meeting and exceeding our client’s expectations on a daily basis. This position is a dedicated manager, overseeing up to 8 direct reports (consisting of technical claims staff, and clerical in some cases).

  • Ensures the following claims activities are completed by their examiners in a timely manner which meets both York and client best practices:
  • Three-point contact
  • Investigations
  • Denials
  • Reserving
  • Benefit Delivery
  • Providing leadership and guidance including directing and planning the work tasks, direct involvement with and/or responsibility for the hiring, coaching, developing, training, appraising and disciplinary processes of employees.
  • Responsible for reviewing and approving all denials and reserves
  • Assigning scores to files reviewed during monthly CQA’s process.
  • Setting the type and dollar amount when making settlement recommendations to client
  • Preparing and responding to external audits in coordination with our client services team. This would include implementing changes to improve performance if necessary.
  • Strong leadership skills; experienced with training and mentoring staff
  • Ability to prioritize multiple tasks and meet deadlines
  • Must have excellent verbal, written and interpersonal communication skills
  • Strong analytical, reasoning and organizational skills are essential
  • Medical and legal terminology and integration with Medicare
  • In-depth knowledge of the California Labor Code, practices & procedures and current case law
  • Minimum 5 years Workers’ Compensation and/or relevant supervisory experience
What York offers you – Medical/Dental/Vision Benefit Programs, PTO, Paid Holidays, 401k, Positive work environments with Great People and tons of opportunity for continued Growth!

Please submit your resume for consideration to evangelina.garza@yorkrsg.com

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