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Today is Monday, December 18, 2017 -



  • Location: Torrance
  • Sector: Insurance
  • Employment type: Regular, Full-Time
  • Date posted: Dec 4, 2017
  • Closes: Jan 1, 2018
The City of Torrance is currently seeking a responsive and customer service oriented Claims Technician to join the team! 
The City of Torrance workers' compensation program is both self-insured and self-administered. The Workers' Compensation Division prides itself in providing excellent customer service and claims administration for all injured City employees.
As part of the Workers' Compensation Division, the Claims Technician performs paraprofessional duties on Workers' Compensation cases. This position requires a high degree of discretion and independent judgment and reports to the Workers' Compensation Manager.  The Claims Technician meets with departments for case updates; maintains current and accurate claim records; prepares statistical reports, establishes and manages case files, performs preliminary investigation of accidents related to claims, responds to inquiries and provides information regarding benefits; composes routine letters and correspondence.

Education and Experience
Any combination of education and experience that provides the knowledge and skills required is qualifying.  A typical way to obtain the knowledge and skills would be:

Three years of progressively responsible clerical or administrative experience which included duties requiring the use of initiative and independent judgment.  Experience or training related to insurance, risk management or workers' compensation is preferred.

License and/or Certificates
Workers' Compensation Positions
Must possess and maintain certification as a Claims Adjuster through one of the following:

Completion of 160 hours total with a minimum of 120 hours in classroom (remaining 40 hours can be classroom or on-the-job training as determined by prior employer); 


Designation by an insurer who certifies that there is  five years on-the-job adjusting experience within the past eight years; 

Successfully passed the California State self-insured exam and worked continuously as an adjuster since passing the exam.

Interested candidates must submit an online application and supplemental available at www.TorranceCA.Gov/JobsApplication submissions will be accepted on a continuous basis until the position is filled.  First review of applications will be those received by Thursday, December 14, 2017 at 5:30 p.m.

Applicants with disabilities who require special testing arrangements must contact Human Resources.
As a condition of employment, candidates must pass a background check and a pre-employment medical examination.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

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