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Susan Emerson
(404) 715-2600
1030 Delta Blvd

About Susan Emerson

Susan Emerson retired in October this year from her position as General Manager, for Workers’ Compensation, Disability and Leave Programs at Delta Air Lines, Inc. based at Delta Corporate Operations in Atlanta, Georgia. Susan had oversight of the day to day management for third party administered services and management of the workers’ compensation, disability and leave programs for Delta Air Lines 80,000+ US Based Employees. Prior to joining Delta Air Lines, Inc. in 2005, Susan spent much of her 40+ year career with Travelers Insurance Company focused on the areas of workers’ compensation. Susan left the insurance and TPA career in 2003 to pursue a career on the employer side of the business. After a brief stint with her new career path, Susan was recruited to Delta to takeover and re-construct their workers’ compensation program in 2005. In 2008 Susan and her team assumed the management of the Disability and Leave programs that were going self-insured with TPA administration. In July, 2015 Susan and her Team completed a successful implementation and integration of the workers’ compensation program, disability and leave to a single vendor program, to reduce redundancies, duplicated information for Employees to experience a more seamless, streamlined and high level of customer Employee Advocacy Model.

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Upcoming Events

  • Sep 27-29, 2023

    2023 Governor's Conference

    Conference Topics: The Future of Occupational Health Work Comp Court Case Review Unsung Hereos of …

  • Oct 7-12, 2023

    WILG Annual Conference

    Saturday, October 7th Advocates of WILG and Firm Sponsor Appreciation Event TBD (Invitation only …

  • Oct 24, 2023

    ARAWC Connect 2023: Occupation

    Registration is now open for ARAWC Connect: Occupational Injury Conference. This all-encompassing …

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PO Box 1010
Greenwich, CT 06836
(805) 484-0333