In a March 13 webinar, the Centers for Medicare and Medicaid Services provided a high-level overview of the electronic payment option to be added to the Medicare Secondary Payer Recovery Portal (MSPRP) effective April 1.
Here are the step-by-step instructions for using this e-payment service:
CMS advised that payment processing time is one to three days on average, and the statement will indicate a payment to HMSCMS. Importantly, CMS advised that for the purpose of interest calculations, the date the electronic payment is made will be the receipt date for payment, not when the payment is processed.
If in the process of using Pay.gov any problems are experienced, customer support can be contacted at 800-624-1373 (select option 2) or pay.gov.clev@clev.frb.org.
Notably, if following an electronic payment Medicare determines that a refund of all or part of the payment is required, the refund will not be credited back to the form of payment, i.e. debit card, used to make the electronic payment. Instead, a check will be issued to the address on file.
Practical implications
The addition of the electronic payment option to the MSPRP is a welcome upgrade to not only the portal, but the process of resolving Medicare conditional payments.
Importantly, electronic payment of a Medicare conditional payment demand requires you to have access to the MSPRP and have an authorization on file with the recovery contractor allowing for access to the demand on the particular case (Medicare beneficiaries do not need an authorization on file but must access the MSPRP through MyMedicare.gov).
If you do not have such access or choose not to make an electronic payment, the traditional method of mailing a check to either the Commercial Repayment Center or Benefits Coordination & Recovery Center is still available.
CMS advises that the slides from the webinar will be available on the CMS website this week.
Dan Anders is chief compliance officer at Tower MSA Partners LLC. This entry is republished with permission from the Tower MSP Compliance Blog.
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