Call or email us anytime
(805) 484-0333
Search Guide
Today is Thursday, June 01, 2023 -

Industry Insights

Snyder: Whew! Our Jobs Are Still Safe From AI.

  • National

I recently attended a webinar where the speaker stated that as facts emerged in mediation, we would be able on the spot to turn to artificial intelligence for a case evaluation.

Teddy Snyder

Teddy Snyder

Uh, no.

Don’t get me wrong. I have test-driven ChatGPT. It is a phenomenal tool and search engine. If you are stuck for ideas, a carefully crafted query can produce excellent results. Then it’s up to you to use those results to produce your own work product.

For example, I asked for five reasons to timely notify an insurance company of a loss. Here is an outline of the answer, omitting the full explanations:

  • Fulfillment of policy requirements.
  • Faster claim processing.
  • Evidence preservation.
  • Compliance with legal obligations.
  • Protection against further damage.

I tested the ability of ChatGPT to evaluate a case. I provided a figure for medical expenses and lost earnings and no specific amount for pain and suffering. ChatGPT answered:

"As an AI language model, I cannot provide legal advice or determine the outcome of a personal injury case, as these depend on various factors such as the specific circumstances of the incident, the jurisdiction and the evidence presented."

Similarly, the answer about the value of a workers' compensation claim was:

"[E]ach case is unique, and the value of a workers' compensation settlement can vary widely depending on the individual circumstances. To get a more accurate estimate of the value of a settlement for a particular case, it's best to consult with a qualified workers' compensation attorney in California."

And those are the right answers. Lawyers and claims professionals supply the human intelligence to evaluate a case based on all the variables. AI is great at collecting available information and presenting it in a requested format. What it can’t do is analyze and evaluate.

In my book, "Personal Injury Case Evaluation: What’s My Case Worth?", I explain seven specific ways to use your human intelligence to evaluate a personal injury case. AI isn’t going to do it for you. But a mediator can help you figure it out.

Attorney Teddy Snyder mediates workers' compensation cases throughout California. She can be contacted through or by email at

No Comments

Log in to post a comment


Do not post libelous remarks. You are solely responsible for the postings you input. By posting here you agree to hold harmless and indemnify WorkCompCentral for any damages and actions your post may cause.


Upcoming Events

  • Jun 5-8, 2023

    NCSI's 2023 Annual Meeting and

    We look forward to seeing you in Denver next June! NCSI's 2023 Annual Meeting and Conference will …

  • Jun 7-9, 2023

    CCWC's 19th Annual Conference

    Sponsors, exhibitors and attendees, we're ready for you! Registration is officially open for the i …

  • Jun 9-11, 2023

    CSIMS PI University

    Our 1st annual CSIMS PI University was a MAJOR success...and we can't wait our 2nd annual! Join us …

Workers' Compensation Events

Social Media Links

c/o Business Insurance Holdings, Inc.
PO Box 1010
Greenwich, CT 06836
(805) 484-0333