Long before analyzing the 2024 workers' comp telemedicine markets, and years before COVID-19 caused an instant explosion of telehealth appointments, I was looking for technology.
I discovered a teledoc vendor. You can read an article I wrote in 2015 on workers' comp telemedicine.
The process made sense for minor injuries even in 2015. I wrote an associated article that was met with skepticism concerning telehealth appointments for workers' comp.
Two more recent articles or webpages on 2024 workers' comp telemedicine came from Concentra and the Carrier Chronicles on the future of comp telehealth. Carrier Chronicles published the article in 2023.
Combining info from the two links, initial telemedicine is still valid for:
Injury rechecks include:
Negative aspects of telemedicine
Bottom line
Telemedicine may start to fade as the medical provider appointments switch more to in-person, but the savings opportunity remains in place as it has since 2015 or earlier.
The best example that I have seen with telemedicine in workers' comp comes from minor injuries at the employer. Keeping minor injuries minor avoids medical-only claim festering.
This blog post is provided by James Moore, AIC, MBA, ChFC, ARM, and is republished with permission from J&L Risk Management Consultants. Visit the full website at www.cutcompcosts.com.
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